Every alert the car has
Active and past ones, per module, with descriptions and timestamps. You see what happened and when.
Plain-language descriptions for 18,667 codes
Diagnostics without the service centre
Alerts explained in plain words, service procedures, maps and firmware — from your laptop or phone.
First you see what the car is doing. Then you fix it.
The four screens people buy a key for.
Service procedures, not just reading
Window calibration, service mode, contactor test, cell balancing, diagnostic port.
Progress is visible while it runs
Battery condition in numbers
Real capacity against factory, cell imbalance, isolation resistance, mileage deviation.
Worth running before buying a used car
Node certificate check
CID, APE and APE-B: which nodes answer, whose certificate expired, where the handshake fails.
A common reason the car «loses the network»
What your alert code means
18,667 codes with descriptions, triggering conditions and consequences. Free to search, no account needed.
BMS_a067
The Battery Management System (BMS) detects that the calculated Amp-hour…
VCFRONT_a402
The vehicle controller has detected a condition where the low voltage (LV)…
CP_a051
The charge port (CP) electronic control unit (ECU) detects that communication…
UI_a004
The front trunk primary or secondary latch is detected as open when the vehicle…
See the whole app before you buy
Runs in the browser: the same screens, procedures with real progress, a made-up car.
- Nothing to install
- No car is connected, the data is made up
- The same demo mode is inside the installed app
Pay for the time you actually work
The key arrives by email right after payment. It works on one computer and one phone.
24 hours$45.00 per day
One job on your own car: read the alerts, run a procedure, check the battery before buying.
$45
Buy
One week$13.60 per day
When the job drags on: waiting for a part, working evenings, checking several cars.
$95
Buy
One month$4.20 per day
For people working on cars all the time: a shop, imports, getting cars ready for sale.
$125
Buy
Card payment via Stripe. The key goes to the email you enter.
Promo code is entered on the Stripe payment page.
Payment questions: @tbox_mobile_bot
What the key includes
—Every feature, no limits: alerts, procedures, history, config
—Alert reference in Russian and English
—App updates while the key is active
—Remote assistance if a procedure stalls
—Device change — on your own, once a day
Navigation map installation
Current maps instead of the factory ones. Over-the-air updates do not touch them.
1Pay by card
2Receive an access code for your VIN
3Run the job from the app
Firmware updates
Module firmware by a chosen scenario — the work a dealer usually will not do for a private owner.
1Pay by card
2Receive an access code for your VIN
3Run the job from the app
Download the app
Version 6.0.6. Free to install — the key is what lets you work with a car. The demo opens without a key.
Windows ↓
19.6 MB
Windows 10 and newer
macOS ↓
26.4 MB
Apple Silicon, first launch — right click, Open
Android ↓
19.1 MB
Android 8 and newer, install from file
iOS ↗
TestFlight
Open beta testing
The app updates itself while the key is active — no need to download again.
What you need to start
A laptop or phone, a cable, and fifteen minutes. Support will confirm compatibility and the cable.
Install the app
Download the build and enter your key on first launch.
Set up the network
In the Ethernet adapter settings set the address 192.168.90.125 and mask 255.255.255.0, leave the gateway empty. Once.
Connect to the car
Plug the cable into the diagnostic port — the car is detected on its own.
For repair shops
Like AnyDesk, except you connect to the car, not to a desktop
Your customer opens Tbox and reads out a number and a PIN. You type them in and work on their car from your own copy.
1
The customer opens Tbox
Taps «Need a specialist?». The app shows a number and a PIN. No key needed on their side.
Number418 205
PIN7043
Waiting for the specialist…
2
You enter the number and PIN
In your own Tbox, on the Remote assistance tab. Connecting takes seconds.
Number 418 205
PIN 7043
Connect
3
You work on their car
Alerts, procedures, history — as if the car were in your shop. Every step goes into the session log.
Session live
VIN TBX3E7EB8MF048291
Window calibration — written to the log
How this differs from remote desktop
- No second program — neither for you nor for the customer
- You connect to the car, not to somebody's desktop
- The customer needs no key: a support session works without a subscription
- Number and PIN rotate in one click, the session ends in one click