Alert reference

What a code means, when it appears and what it affects. 18 667 codes in the reference.

VCFRONT_a402_LVBatteryCannotSupportVehicle

What happened
The vehicle controller has detected a condition where the low voltage (LV) battery is unable to support vehicle electrical systems. The vehicle is likely to shut down if high voltage (HV) battery support for vehicle electrical systems via the power conversion system (PCS) is lost, so the HV system will remain energized to continue supplying electrical power to the vehicle until the alert clears.
When it appears
The LV battery is disconnected or showing degraded functionality, the LV battery internal protection transistor (MOSFET) is detected open, or the reverse battery eFuse has tripped (circuit is open).
When it clears
The vehicle controller no longer detects a condition where the LV battery is unable to support vehicle electrical systems. May include reconnecting or replacing the LV battery, the LV battery internal protection transistor (MOSFET) being detected closed, or reverse battery eFuse no longer tripped (circuit closed again).
What it affects
The LV battery is unable to support vehicle electrical systems. The high voltage (HV) system will remain energized to continue supplying electrical power to the vehicle while the LV battery is unavailable. This may result in greater range loss than expected, increased HV system energy consumption when the vehicle is idle, and prevent the vehicle from sleeping.
Message to the owner
Electrical system backup power is unavailable
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